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+--- Thread: DATABASE RESTORATION. [IMPORTANT] (/showthread.php?tid=5258)
DATABASE RESTORATION. [IMPORTANT] - Orion - 08-17-2018
As of August 17th, 2018, the shop broke, resulting in some problems for staff due to an inconclusive update. Hence, we lost our powers in the shop, causing everyone to lose their items. Rather than dealing with the loss, we as staff decided to restore a database that would recall these items. In return, posts/purchases/accounts after August 16th at 12:56AM were taken off site. Months of work in the shop > some posts over the course of a day and a half.
It is my fault truly. I, as staff, apologize for this inconvenience... seriously. If anyone has lost any items that they have bought within the last day, they can contact me privately. As for posts, we are trying our best.
Thank you for understanding,
Orion
It is my fault truly. I, as staff, apologize for this inconvenience... seriously. If anyone has lost any items that they have bought within the last day, they can contact me privately. As for posts, we are trying our best.
Thank you for understanding,
Orion
Re: DATABASE RESTORATION. [IMPORTANT] - Orion - 08-17-2018
(08-17-2018, 08:03 PM)Orion link Wrote:Sadly, this is my fault and I'm going to be the first to admit it.
An update within the shop caused the server to backstep and shoot itself in the face, causing the loss of all inventory and shop items. At first I tried to restore these files, but no luck. Then I contacted our host, along with SMF support and the modification creator to figure out the problem. They gave me the same answer: restore the files within public_html... as you can see previously, that did not work. An announcement *was* given on site about the shop problems, but that was also lost. It wasn't as prominent as the announcements on Discord where I tagged @everyone, thinking I would need to reset the entire server back to August 16th.
Figuring that I didn't need to restore the entire server, I noticed that some files upon uninstallation of the shop files were within the database as tables. 'Ol me said 'hey, let's try restoring that'.... and I did.
I just didn't expect to restore the database with the shop files in it to then lose posts along with it. With our host, I can only restore the *whole database* (which I learned today) instead of *just the shop files*. Simply, even with out knowing it, I made the decision to risk an override a day's worth of work versus month's of items, as it would cause more trouble.